Find all hotels by Preferred in Scotts Valley, CA from SAR 1,327

"Unfortunately, the hotel is still under construction and has some kinks to work out. We were greeted at reception with the news that our balcony/firepit/view room was not available and we were instead moved to a downstairs corner queen room with a view to the back of the cabanas on the pool deck. Dark and wish it were quiet but instead, they did construction in the room above us starting early both days. To add, someone rolled trolleys around on the pool deck quite a bit in the middle of the night. They have some things to work on. It's a nice hotel and convenient. Would give it a higher rating without the construction and if we had had a view....."

"Nice breakfast, easy parking, and clean space."

"Room was worn beyond normal wear and tear. Bed frames were ripped, walls were scuffed and dirty with splatters. Curtians didnt even match. Furniture drawers were broken. Beds squeaked everytime you turned over. It felt like the quality of a cheap motel but charges way more. Shower heads were grossly dirty. Microwave had nasty food gunked on the top. When asked for them to clean shower heads and microwave, they never did. We could not wait to get out of the room and avoided it as much as possible. Coffee was not served at 8am like they said. Staff was consistently not at front. While we were waiting, others eventually walked away as well because they were tired of waiting to talk with staff at front. No one showed for over 15 min. ONLY good thing was location and view. You can walk to boardwalk, pier, coffee shops, restaurants, etc. The pictures and outside are deceiving. Not sure about others rooms but avoid room #207. "

"Room was clean, bed was comfortable. Very close to airport which was why we chose location. "

"Yes"

"Nice and clean room with balcony spacious bathroom."

"No breakfast "

"Clean room , great staff , free breakfast , great views "

"My only complaint is that the pool was cold. Other than that it is an excellent place to stay. "