Had a great time here. The hotel staff are all very friendly and helpful, and willing to make special accommodations if you're unsatisfied with any part of your stay. Prices are pretty competitive with other similar hotels like Starfish.
The decor in the rooms is modern and gives it the feel of a more expensive hotel. Beds are comfortable and the room we stayed in had a balcony with an incredible view. My one complaint about the room was that the bathroom area did not have a door, however this was unique to the "superior" rooms, and the hotel was willing to relocate us to another room if we wanted.
The menu selection at Cafe Havana was pretty limited. There were maybe 1 or 2 chicken options, with several more beef and pork. Lots of vegetarian options. Everything we did get tasted amazing, but if our stay was any longer we would have probably gotten tired of getting the same food so often. Still a great experience overall.
If taking any meal package when booking, be aware that lunch is only a single entree, and dinner is either a starter and entree, or entree and dessert. Also, lobster and steak are not available as part of any of the meal packages.
If travelling with family or kids, make sure your selected room has a bathroom door!
Also there are a LOT of stairs, this is not a hotel for physically disabled or older folks.
