Find all hotels by Premier Inn in Sarteneja

"We traveled as a family of 4 and stayed in the suite which included 2 bathrooms, 2 bedrooms and a family room with a fridge. There are many great things to note, the space is as described “a jungle resort.” We were immersed in the jungle vibe with coconut trees, all sorts of birds and other wildlife. Our room included made to order breakfast, which was always delicious and we opted to dine in the tree house. The kids enjoyed the pools and I loved the mineral bath. The hosts were very accommodating and there is a restaurant on premises. Special shoutout to Gloria, Benito and Orlando, they made our stay worth it. Things to be mindful of, it’s a hidden gem so a bit secluded and the roads getting in are full of pot holes. It’s about an hour drive from the airport and they offer pickup and drop off services. We opted to rent a car which was helpful. There is a spa, we didn’t have an opportunity to try it but I heard great things. "

"The Sweetest host most beautiful resort on the island hands down! Only thing is with someone who’s had stomach surgery i eat more often then others small portions and couldn’t bring home food because there’s no microwave in the resort so lots of Times i was starving ☹️ "

"The ideal location at Secret Beach combined with stunning views, clean and modern rooms and the best hosts to accommodate your every need. I can’t wait to come back!!"

"The bartender Eddie saved the day. He’s the pool bartender. The food nor the beach did it for us. We checked out 2 days earlier. Although it was nonrefundable we chose to leave and enjoy the city. The sea grass swarmed the beach. It was so smelly I couldn’t smell my perfume daily. For the price we paid the food wasn’t good at all. The best thing on the menu was the cheese burger. Didn’t receive a welcome drink or hot towel. Very disappointing "

"The property is beautifully designed with its gardens and trails throughout. Our casita was nice and spacious. Cleanliness is definitely an issue around the property. People just dump their garbage everywhere along the beach, very sad. The beaches were gorgeous otherwise but it's good to know that the water, despite its serene color on pictures is quite murkey and there's nothing to see if you like snorkeling. The snorkel reefs are about a 1.5-2h boat ride away. We were a bit disappointed upon arrival when we were charged a very high rate for getting picked up at the ferry about 25 min away, which was not mentioned to us. We also thought the restaurant and dining experience was not as serene as advertised in the photos, many tables are plastic folding tables and basic plastic chairs which kinda killed the ambiance. The food was delicious though, we enjoyed their breakfast and dinner options. Most staff was pretty friendly and helpful. "

"The location and overall vibe of Tranquility Bay are top notch. The staff, however, leaves a lot to be desired. Axel, the manager, seems to be the only adult on site and when he is not there the seemingly adolescent staff neglect their duties with glee. Dinner service is a joke, requiring a “pre order” and if you don’t pre order you’ll wait at least an hour for food and then the staff will tell you it is your fault. "

"Excellent and professional service "

"We had a wonderful time at Escape Away Beach House. One of the standout aspects was the food prepared for us, and Lucita did an excellent job. It was also very helpful having Carlos pick us up at the airport. Carlos and Izer worked diligently throughout the week to manage the seaweed, which was our primary challenge, though they did their best given the circumstances. Each night, Izer caught bate fish so we could fish off the pier. We also snorkeled right off the pier, which was fantastic—we saw stingrays and even a nurse shark on one night. I was initially skeptical of other reviews, but we genuinely enjoyed the trip. We dined out a few times, though it was fairly pricey, so we were glad the food was included. It is a bit of a distance from town, but that didn’t bother us."

"Beautiful property in the perfect location to enjoy Secret Beaches clean, clear beach. The cabana was lovely and comfortable even without air conditioning as the ocean breeze along with fans make sleep comfortable. "