2/10 سيّئ للغاية
Melissa
مسافر برفقة شريك
٢٠٢٥ يوليو ٢٥
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
Melissa
أقام ليلة واحدة (1) في شهر يوليو عام 2025
