البحث عن فنادق في سانتانا من SAR 189

"Beautifully located hotel with clean rooms and lovely views. Staff was helpful. I would definitely come back! My one suggestion is to refill coffee pods- they are not super expensive and I would rather pay more for room than have to buy from the reception each time- that is a tacky move. No 5 star hotel charges for coffee?! The hotel is so calming and well laid out. It is very under the radar which is lovely. Its people are warm. So the coffee situation needs to be dealt with! We had a few...

"Liked everything about the property. Staff were very pleasant and helpful. Would stay there again"

"Everything was perfect, I will stay again."

"Great hotel"

"Lovely hotel in a great position in Alfama, can get to most places on foot if you can handle the hills/steps. Staff were really friendly and helpful particularly Carol on breakfast duty and Cape and Sara on front desk. Gym and spa area are a bit limited but with all of the walking the gym wasn’t really necessary. Breakfast was really good with a range of options and choice of a variety of egg-based dishes also available. A revelation for me was the availability of chilled port! I’ve only ever...

"Great location, clean rooms, amicable staff. The area is walkable, and the hotel is in the center of everything in Lisbon."

"The property was spacious and clean. The spa hours were 10-6 which was difficult as we were attending a conference. There was a huge disconnect in communication with the front desk and the roof top restaurant. We booked two nights in a row and on the day of the reservation we were told the entire space was booked out despite us having a reservation. The air conditioning wasn’t working and the maintenance guy tried to convince us it was working. After being moved to a different room with a...

"Rooms are small and dated but clean. Staff was friendly and helpful"

"My husband and I have just returned from a lovely long weekend in Lisbon, where we stayed at this hotel for three nights. We had a wonderful experience from start to finish. Our room was spotless and had a beautiful signature fragrance that made it feel fresh and welcoming. Every member of staff we met, from reception and the bar team to the housekeeping staff, was friendly, professional and helpful. The location is excellent, situated in the heart of the Old Town and within easy walking...

"Great staff!"

"Clarissa checked us in and was absolutely fantastic! English was very good. The property is in the middle of a lot of street activity and was noisy but everything a tourist could want was within easy walking distance. The property needs updating. The air conditioning was shut down at about 10pm, turning the small room into a sauna. I called the front desk from my US cell phone because there was no answer from the room phone. The night clerk was argumentative and said it was something I did when...

"A very modern hotel with an interesting and different decor. My only negative comment is that the restaurant was not open on two nights due to being booked out, and no other food available or snacks. If staying in a hotel I would like to be able to get food, especially with kids."

"Hotel is beautiful and in a perfect location! I believe it is fairly new or recently renovated. So many restaurants and shops right outside the front door. Staff very friendly and helpful. Room is well appointed. Plenty of electrical outlets. Great lighting. Has espresso machine, hot water kettle, coffee and tea. Refrigerator with some stocked drinks and snacks. We were at the end of a 5 week trip so we were happy the room had enough space for our luggage. A decent sized closet. Beautiful...

"Location is right in the middle of all the action"

"Overall great experience."

"We had a great room - spacious with several sets of doors leading to small balconies. The views of the city were wonderful as was the location. Missing a few of the small perks that we were used to getting in Lisbon - robes, slippers - and the shower was small but the bathroom was large. Staff was nice. Would definitely recommend based on location and suggest getting one of the premium rooms."

"Great hotel!"

"They were extremely helpful scheduling drivers, assisting with our lost luggage . We loved having the rooftop bar every afternoon & evening and breakfasts were first class. Loved our stay."

"Location"

"Basic hotel. Rooms clean but small. Bathroom in need of a little maintenance. No bar and outside courtyard space very disappointing. Didn’t take breakfast at €15 each - instead used the excellent ‘Breakfast’ lovers, a few minutes walk away. Staff on front desk friendly and helpful when asked. Hotel in very good central location, but on a steep hill. Very quite within the hotel, except the rumble of the 28e tram."