"The room was perfect! The staff went above & beyond our expectations! Francesco from concierge was always there to help with everything & even helped us navigate Firenze so well to the best of his abilities!! I will definitely come back someday with my own family to Firenze & especially to Starhotels Michelangelo for their excellent services!! I enjoyed my stay because of Francesco & the staff! Thank you so much!! "

"Exceptional quality and service. "