"Excellent in every way. Staff is attentive and go above and beyond, facilities are beautiful and well upkept, and the location is peaceful and serene, yet still convenient. We will definitely book again when we visit Beijing in the future. "
"I prepaid a three day’s room which includes half board (dinner included). When I checked in, the front desk even did not mention the arrangement of three days’ dinner. Until I presented the reservation details, the front desk asked me to go to room first and wait for the call.
Then I received two calls from hotel to ask me cancel the online orders and pay cash to front desk. I said NO, it is nonrefundable.
The kitchen called me soon for food service for 2 adults and 1 kid? I corrected that...
"The hotel is far from any facilities except for those going to the International Horticulture Exhibition 2019 Beijing which will end on 7 Oct 2019. The buffet breakfast spread at US$35 leaves much to be desired. The bottle of orange juice on 12 Oct was empty. I asked the staff twice but it was not refilled."
"Check in was ok although a long line with only 2 ppl in front desk. It was prepaid w/double breakfast but the next day the breakfast site could not find my record so the bill was sent to my room. Later then I received a call from front desk to ask how to pay the room fee etc. I replied it was prepaid and then I sent my receipt to front desk, then front desk said they need to verify with if I need to pay or not with financial dept to check if they receive fund or not. No information was replied...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.