2/10 سيّئ للغاية
Tristen
مسافر برفقة عائلة وأطفال صغار, مسافر برفقة مجموعة
٢٠٢٥ يوليو ٢٩
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
pool & jacuzzi were not cleaned and jacuzzi was not working. So if your wanting that, dont book this place its gross and jacuzzi doesnt turn on and employees dont know how to work it. The free breakfast is a joke, the coffee machines in both rooms we were put in were disgusting. Do not use.The first room we stayed in was 3301 in the building behind across the street. we did check out room when we got there, Due to bad reviews & we saw that 2 of the lamps in the room didnt have any light bulbs and they didn't work once we put one in.The wall in the hallway & bathroom had boogers and blood smeared from a kids height it appeared, so clearly the maids were not cleaning the rooms very well. The tissue box appeared like they stuffed used tissues that were taken out, back into the box. So that went right in the trash. The carpet looked dirty and comforters on bed were questionable. I took photos of everything, at night we went to shower after kids were asleep and realized the bathroom had mold covering 75% of the ceiling, which we didnt see earlier but was to late to switch so we stayed in the room and shut the bathroom door for safety so our kids werent as exposed to the mold. Next morning we asked to switch & complained about it and the desk manager asked us to come back after 930am to tell the main manager so he had to deal with it, then by that night they had put another family in the 3301 room, whilewe were in 3304. Smh Dnt reccomend save ur time & book elsewhere! Refund please
Tristen
أقام ليلتين (2) في شهر يوليو عام 2025
