8/10
Everything was great for what we needed during our stay. The only main complaint that I have is about the billing practice. We were not told about having to put a credit card on file during our stay, which wasn't the problem. The issue was the $60 charge that was made for incidentals. We were not told that was going to happen.
The billing for the parking is also odd. We stayed 3 nights which was $66 for parking, but we're charged $70 because of how their billing system works.
After calling, it was explained that we works be refunded $60 for the incidentals charge, since we hadn't charged anything to the room, and $4 for the extra parking charge in a few days.
It would have been nice to see all of this up front to avoid the extra phone call.
Heather
أقام 3 ليالٍ في شهر يونيو عام 2025