"Booked a room with two beds and told they oversold and had a room with only one bed. Also was told my 3 year old was too big for a pack n play and they would not give us one. Ended up having to sleep in one bed with all my kids without so much as an apology. Will never stay here again."

"Double paid for parking and the parking attendant had an attitude about how it didn’t show that I already paid. The elevators were clunky and sounded like they were going to fall apart. The room felt like it was falling apart. Wallpaper peeling corner beads exposed. Rusty corners and fixtures hanging out of walls nearly out of the wall completely. Not what was expected for $500 a night."