"We booked this hotel in advance as part of our NC500 tour. We stayed at several hotels during our trip, all of which were enjoyable except this one. In our opinion, the photos used to advertise the property do not accurately reflect its current condition.
My wife and I were extremely disappointed when we arrived. The staff we encountered were friendly and polite, and they were the only positive aspect of our experience.
Our room (Room 25) was accessed via several flights of narrow, winding...
"I booked a room described as a 'Double or twin room with sea view'. In the notes of the booking, I requested twin beds but I was allocated a double room.
The man serving me - older gentleman, white hair - would have struggled to care less. No apology, he just blamed Expedia and gave us a room with no view, which wasn't how we wanted to end our trip.
There are signs everywhere telling guests what all the rules are. The hotel feels like an old people's home rather than a holiday destination. ...