Hotel was appalling, dirty rooms with mould all across ceiling in room and in bathroom. No basic amenities in room or available at all (kettle, iron, hair dryer etc). Upon arrival I was given 2 small towels for the bathroom, after day 1, the towel I used was taken when they came to “clean”. On day 2 I asked for some more towels as I’d just used the 2nd one that morning to be told no and that I was already given 2. I explained that I was given 2 however 1 has already been taken and I have 3 more days left with 1 towel to which I got no reply and she just walked off. So I had to make do with 1 towel to last 3 days. The shower head holder was also broken and when the shower head was in the holder it would drop and water would go onto the floor (which I made staff aware off). After each shower I would try to dry the floor with the floor mat however with me not having any spare towels I wasn’t able to dry properly. On the 3rd day the owner then decided to pull me on the fact that the floor was getting wet (even though I’d told them about this) which ended up in a bit of an argument. The hotel just isn’t up to standards and the staff are useless and no help whatsoever. I understand it’s not an expensive hotel but honestly just pay a bit extra and stay at a better hotel where you have a cleaner room, better facilities and are treat appropriately. On the plus side if you are stopping here there’s a really nice cafe just on the corner.
