"Excelente servicio al cliente!"

"Check-in was 3pm wasn’t giving room keys until 3:40pm bellman guided us to the room which looked like a bomb went off. Beds destroyed plates on the floor champagne glasses in the room. We were asked by the bellman to step out waited for 4-6minutes in the hallway. We were guided to another room and I was upset and they said if you want to upgrade it’ll be 150 more a night. I didn’t want an upgrade I wanted to be treated with respect and have someone genuinely care that they messed up. Instead...

"Everything"

"En general es un hotel lindo, la comida es buena, algunos platos no tanto, y algunos otros muy ricos, el servicio es estupendo, las instalaciones bonitas, la playa también, solo que es demasiado tranquilo, que es una ventaja y desventaja a la vez depende de que busques, y esta muy bien ubicado."

"Excellent food"