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Homewood Suites by Hilton Richmond-West End/Innsbrook

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Richmond-West End/Innsbrook

Coffee service
Lobby
Exterior
Courtyard
Seasonal outdoor pool, open 8:00 AM to 10 PM, pool umbrellas
Located in Richmond's business district, Homewood Suites by Hilton Richmond-West End/Innsbrook offers a home-like environment with practical amenities. Guests enjoy to-go breakfast options, grocery shopping service, a cozy lobby fireplace, a 24-hour gym, and attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included
The current price is SAR 443
SAR 515 total
includes taxes & fees
13 Oct - 14 Oct

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, individually furnished, desk, iron/ironing board

Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 1 King Bed

7.4 out of 10
Good
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 bedroom Suite King 2 double nonsmoking

Premium bedding, individually furnished, desk, iron/ironing board

2 bedroom Suite King 2 double nonsmoking

8.0 out of 10
Very good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Premium bedding, individually furnished, desk, iron/ironing board

Suite, 2 Double Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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The price is SAR 402
SAR 467 total
includes taxes & fees
9 Oct - 10 Oct
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About the neighborhood

Map
4100 Innslake Drive, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 4 min drive - 4.2 km
  • Henrico Doctors' Hospital - 7 min drive - 8.5 km
  • University of Richmond - 11 min drive - 11.5 km
  • Lewis Ginter Botanical Garden - 13 min drive - 14.1 km
  • Virginia Commonwealth University - 16 min drive - 20.5 km

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Panera Bread - ‬9 min walk
  • ‪Silver Diner - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Capital Ale House - ‬6 min walk
  • ‪Moe's Southwest Grill - ‬10 min walk

About this property

Homewood Suites by Hilton Richmond-West End/Innsbrook

Hotel near Short Pump Town Center
Consider a stay at Homewood Suites by Hilton Richmond-West End/Innsbrook and take advantage of free to-go breakfast, a free grocery shopping service, and dry cleaning/laundry services. Free WiFi in public areas is available to all guests, along with a fireplace in the lobby and a 24-hour gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, express check-in, and luggage storage
  • An elevator, a TV in the lobby, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 123 individually furnished rooms include perks such as premium bedding and air conditioning, in addition to amenities like separate dining areas and free weekday newspapers.
Extra amenities include:
  • Heating and ceiling fans
  • Sofa beds and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 47-inch HDTVs with premium channels
  • Wardrobes/closets, separate dining areas, and kitchens

Similar properties

Free daily buffet breakfast

Hyatt Place Richmond/Innsbrook

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 1,000 reviews
The price is SAR 379
SAR 440 total
includes taxes & fees
13 Oct - 14 Oct
Hyatt Place Richmond/Innsbrook

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 743 square feet of conference space

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 10 PM
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Richmond-West End/Innsbrook Glen Allen
Homewood Suites Hilton Richmond-West End/Innsbrook Aparthotel
Homewood Suites Hilton Richmond-West End/Innsbrook
Homewood Suites by Hilton Richmond West End/Innsbrook
wood Suites Hilton RichmondWe
Homewood Suites by Hilton Richmond West End/Innsbrook
Homewood Suites by Hilton Richmond-West End/Innsbrook Hotel
Homewood Suites by Hilton Richmond-West End/Innsbrook Glen Allen

Frequently asked questions

Does Homewood Suites by Hilton Richmond-West End/Innsbrook have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–10 PM.

Is Homewood Suites by Hilton Richmond-West End/Innsbrook pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Self parking is free at this property.

What time is check-in at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Homewood Suites by Hilton Richmond-West End/Innsbrook?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Homewood Suites by Hilton Richmond-West End/Innsbrook located?

Situated in the business district, this hotel is 1.8 mi (3 km) from Elk's Lodge and 2.7 mi (4.4 km) from Short Pump Town Center. Virginia Hospital & Health and Regency Square Mall are also within 6 mi (10 km).

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Reviews

Homewood Suites by Hilton Richmond-West End/Innsbrook Reviews

8.0

Very Good

8.2

Cleanliness

9.2

Location

8.8

Staff & service

7.6

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 444 out of 956 reviews
Rating 8 - Good. 241 out of 956 reviews
Rating 6 - Okay. 121 out of 956 reviews
Rating 4 - Poor. 73 out of 956 reviews
Rating 2 - Terrible. 77 out of 956 reviews

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful and hospitable staff. Thank you!
Stayed 2 nights in Sep 2025

10/10 Excellent

Adeyemi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying here and great location to the short pump mall
Stayed 1 night in Jun 2025

8/10 Good

M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old- but acceptable conditon
Stayed 4 nights in Aug 2025

8/10 Good

Rawle

Liked: Staff & service, amenities
The staff wae very accomodating........I saw ants {They need to exterminate more often).. But the complimentary Breakfast was excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great clean property!
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly, really like the two bedroom suite
Stayed 1 night in Jun 2025

10/10 Excellent

Demond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Amazing one night stay
Stayed 1 night in May 2025

8/10 Good

laura

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, quiet and comfortable.
Stayed 1 night in May 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite options and overall vibe was comfortable. There were some smaller repairs here and there that were needed…shower bath plug disconnected and sitting on the side, outlet covers not screwed in. Breakfast items tended to run out but was decent quality. Liked that they would fill your coolers with ice for no charge. Staff was nice.
Stayed 2 nights in Aug 2025

6/10 Okay

Dipen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was extremely clean and the staff was very kind and helpful. We will definitely be staying with them again!
Stayed 1 night in Apr 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are amazing. Staff was great!
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location. Easy parking. Pool area. Nice size rooms. Plenty of room.
Stayed 1 night in Jun 2025

2/10 Terrible

Tyrone

Disliked: Cleanliness, property conditions & facilities
The hotel experience was terrible. This was supposed to be a back to school shopping and quick getaway. The property was dirty, room wasn't cleaned and it was just overall disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and such a pleasure to deal with.
Stayed 2 nights in May 2025

10/10 Excellent

Mulugeta

Liked: Cleanliness, staff & service, property conditions & facilities
We appreciate your hospitality
Stayed 2 nights in Apr 2025

10/10 Excellent

Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in May 2025

10/10 Excellent

Dontorious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay would come back again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality overall

Solid choice, rooms were very similar to a Residence Inn - very comfortable for a family. Breakfast was quite good with tacos and burritos!
Stayed 2 nights in Apr 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Dec 2024

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Divan lit qui avait de la difficulté à ouvrir et vraiment pas confortable… peinture qui s’écaille dans la chambre et porte de garde-robe démantibulée. Pas d’eau froide dans les éviers.
Stayed 1 night in Jul 2025

4/10 Poor

Fahd

Disliked: Property conditions & facilities
Noise, & the trash they keep it long time after that coming bad smell
Stayed 4 nights in Jul 2025

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful do not stay here, room smelled like mildew and mold everywhere. Both rooms had dirt in bathtub floor and shower curtains smelled like urine. Ac broken in king room and vents had rust and old dust in them. Tried to switch rooms and they wouldn’t let me because I used Expedia.
Stayed 1 night in Jul 2025