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"Very clean and elegant room, though a bit small."

"N/A"

"All good"

"We had a very bad experience at HU Roma. Due to a simple booking mistake, we had reserved one night less than intended. However, the way this was handled was extremely poor. When we returned at around 9PM, all of our belongings had already been removed from our room & placed in storage without proper notice. We received no email communication at all, which would have been the most reliable way to reach us as travelers. The staff mentioned they tried calling, but we had no missed calls. Without clear communication, it felt like we were abruptly evicted rather than assisted. We were then left to sort through our belongings outside in one of their tent gazebos for about 30 minutes, which was both stressful and uncomfortable. My wife also lost personal items which were probably thrown out during the process After all this, the staff eventually came back & said a larger room had become available. Unfortunately, by that time we had already been forced to look for another hotel and had secured alternative accommodation due to the uncertainty and lack of support earlier. We were ready and willing to pay for an additional night from the start, but no effort was made to properly coordinate or assist us in a timely manner. The situation could have easily been handled with basic communication and guest support. Mistakes can happen, but the way this was managed caused unnecessary stress and inconvenience. I would not recommend staying here based on this experience."

"Nice hotel. Staff were good. "

"Nice room convenient to walking or Taxi to Rome's attractions"

"Wonderful hotel! From the moment we got there we were greeted warmly and felt welcome. We got the breakfast included option and were very pleased. The food was delicious. The location was great. The room was clean and comfortable. I would definitely recommend staying at the Glam in Rome"

"Great location near the station and nice rooms."

"Breakfast was very nice, with responsive and friendly staff. Our room was in another building behind the hotel on another street. We were on the 4th floor, thank goodness there was an old elevator! The AC was new, room was very small, and water pressure in the shower fluctuated a lot in the morning. Best to take a shower at night!"