"Sehr sauber, Location ist nicht so toll"

"The hotel room was so small; my wife, baby, and I were in the room, and it was too small for us. The hotel charged us for the baby bed 45 euros per night, although it was confirmed by Expedia that the baby bed is free of charge, there was missunderstanding as they mixed between two reservations and we didn't get the right room for us, the Hotel rated 4 stars but there was no elevator and i have to carry or luggage to the first floor and go on stairs, there was no tooth brush, Sanitary kit,...