10/10 Excellent
Theresa, Anchorage
Traveled with partner
21 January 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful four-star hotel and a very comfortable place to stay.
Pros: Our room included a small kitchenette with a microwave, burner stove, plates, and cups. The bedroom was a great size with a separate seating area, and the bathroom was very nice. We also had an ocean-facing room, which was beautiful.
Our stay included free breakfast with a buffet offering many options — something for everyone. Coffee and juice are included; specialty drinks like cappuccinos or lattes cost extra.
The staff was excellent throughout the hotel. Everyone was friendly and helpful. I even got locked out of our room when the key card stopped working, and a maintenance staff member noticed, investigated the issue, replaced the battery, and fixed everything quickly. Great service.
We stayed four days. The weekend was a bit busier but still pleasant. Weekdays were incredibly quiet, peaceful, and relaxing.
I visited the spa twice. The facial was nice, but the body scrub was disappointing. The provider seemed inexperienced, the room didn’t feel properly prepped, and there was no clear menu. I also expected a massage with the lavender scrub, which didn’t happen — possibly a translation issue.
The main restaurant was excellent. We didn’t try the grill due to crowds. The sushi kiosk was disappointing — the rice was crunchy, which hopefully was just a one-off.
Overall, a great place for couples or families. Diverse guests, welcoming atmosphere, and I would definitely recommend staying here.
Theresa
Stayed 3 nights in Jan 2026
