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HOTEL QALASAYA

3.5 star property
Stay at this central hotel in Puno, enjoy in-room WiFi, and fuel your exploration of Casa del Corregidor with a hearty breakfast.

Choose dates to view prices

HOTEL QALASAYA in central Puno offers a breakfast buffet to start your day. The 24-hour front desk team welcomes guests to this convenient location. A business center supports work needs, while dry cleaning and luggage storage add practical touches.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Renovated in 2014
Separate bedroom
Hair dryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Flat-screen TV
Renovated in 2014
Hair dryer
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
Living room
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Studio Suite

Romantic Studio Suite | In-room safe, free WiFi, bed sheets

Romantic Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Kitchenette
Flat-screen TV
Renovated in 2014
Separate bedroom
Hair dryer
Shower/tub combination
Jetted bathtub
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite | In-room safe, free WiFi, bed sheets

Executive Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Kitchenette
Flat-screen TV
Renovated in 2014
Separate bedroom
Hair dryer
Shower/tub combination
Jetted bathtub
Private bathroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Quadruple Room

Economy Quadruple Room | In-room safe, free WiFi, bed sheets

Economy Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Renovated in 2014
Separate bedroom
Hair dryer
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

About the neighborhood

Located in Puno, HOTEL QALASAYA is in the city center and near a train station. Casa del Corregidor and Puno Plaza de Armas are notable landmarks, and the area's natural beauty can be seen at Titicaca National Reserve. Looking to enjoy an event or a game while in town? See what's going on at Enrique Torres Belon Stadium. Visit our Puno travel guide
Map
Jr Grau 240, Puno, PUNO, 0051

What's nearby

  • Lake Titicaca which includes a park and heritage architecture as well as a small group of people
    Puno Plaza de Armas
    2 min walk - 0.2 km
  • Lake Titicaca which includes a church or cathedral, heritage architecture and night scenes
    Puno Cathedral
    2 min walk - 0.2 km
  • Night scene in Puno city
    Pine Park
    2 min walk - 0.2 km
  • Puno Central Market
    3 min walk - 0.3 km
  • Puno Port
    18 min walk - 1.6 km

Getting around

  • Puno Station
    8 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    74 min drive

Restaurants

  • La Casona Restaurant
    1 min walk
  • Mojsa
    1 min walk
  • Hotel Hacienda Puno
    2 min walk
  • La Hacienda Restaurant
    1 min walk
  • Tulipan's Restaurant
    1 min walk

About this property

HOTEL QALASAYA

Hotel near Puno Plaza de Armas
Located close to Casa del Corregidor and Puno Cathedral, HOTEL QALASAYA provides a free breakfast buffet, dry cleaning/laundry services, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 1 meeting room, a 24-hour front desk, and a banquet hall
  • Tour/ticket assistance, luggage storage, and smoke-free premises
  • A front-desk safe and concierge services
Room features
All guestrooms at HOTEL QALASAYA feature comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Similar properties

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets
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  • Breakfast included
  • Free WiFi
  • Business services
  • Laundry
9.2 out of 10, Wonderful, 746 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PEN 20 per night); reservations required

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2009
  • Renovated entire property - May 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: PEN 20 per night (1969 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 20364122242

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Qalasaya
Hotel Qalasaya Puno
Qalasaya
Qalasaya Puno
HOTEL QALASAYA Puno
HOTEL QALASAYA Hotel
HOTEL QALASAYA Hotel Puno
Hotel Qalasaya by DOT Tradition
Hotel Qalasaya by Prima Collection

Frequently asked questions

Is HOTEL QALASAYA pet-friendly?

No, pets are not allowed at this property.

What time is check-in at HOTEL QALASAYA?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at HOTEL QALASAYA?

Check-out is at 10 AM.

Where is HOTEL QALASAYA located?

Located in the heart of Puno, this hotel is steps from Casa del Corregidor, Puno Plaza de Armas, and Puno Cathedral. Puno Central Market and Enrique Torres Belon Stadium are also within 15 minutes. Puno Station is 8 minutes by foot.

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Reviews

HOTEL QALASAYA Reviews

8.2

Very Good

8.6

Cleanliness

9.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 33 out of 76 reviews
Rating 8 - Good. 22 out of 76 reviews
Rating 6 - Okay. 13 out of 76 reviews
Rating 4 - Poor. 7 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

Reviews

10/10 Excellent

Jose

Liked: Amenities
Staff at the front desk were super! great!!
Stayed 1 night in May 2025

8/10 Good

WILLY

Liked: Amenities
Breakfast was great
Stayed 3 nights in Mar 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with clean rooms, excellent location and good service. Also a perfect breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were great, especially Stephanie. The rooms were super nice and spacious. Yummy breakfast and close to the main square. Will definitely be back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Qalasaya is a unique modern hotel tower in the heart of bustling Puno, just off the main pedestrian boulevard. The room was clean and modern, with an excellent shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

ALOK

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located near the main plaza, yet in a quiet area. Everything was good, but the highlight of our stay was Gabriela at the front desk—she was truly the heart of this hotel. Kind, attentive, and always eager to help, she assisted us with everything we needed. The only downside was the breakfast buffet. Plates and food items were often in short supply—for example, there were cornflakes available, but no bowls or cold milk. Still, overall, we were satisfied with our stay. Gabriela’s kindness and exceptional service more than made up for these shortcomings.
Stayed 1 night in Aug 2025

6/10 Okay

Paul Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right in the middle of downtown. Close to restaurants and shopping everything's accessible qithinna block or two. The staff are fantastic and accommodating. The description of the hotel says the room has a balcony but it did not. It did have an outdoor area approximately 3x6 feet roughtly the size of a standio shower. The city is very noisy and a good night sleep is impossible. Revelers start around 2am, pre-recorded messages playing on loud speaker's on repeat every 15 seconds taxis or honking horns all night long. All of this goes on until 630am. The elevator wasnt working so qe had to clim stairs whichbis difficult at this altitude.
Stayed 3 nights in May 2025

6/10 Okay

Maurice

Liked: Cleanliness, amenities
Good location, a bit too pricey for what it is

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were wonderful, friendly and helpful. The beds were comfortable, the rooms warm and the water hot. The location can not be better, walking distance to Plaza de Armas. The view from the restaurant looks over the Lake and the city. Terrific buffet breakfast. Highly recommended!
Stayed 2 nights in Nov 2022

10/10 Excellent

Tomy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2023

8/10 Good

GLORIA

Liked: Amenities, property conditions & facilities
To take shower there was not enough hot water
Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Disliked: Amenities, property conditions & facilities
Front desk attendant (Hyvere???) was amazing. Room was not too clean and very old. The elevator was out of service for 2 full days which was very difficult. Breakfast was cold and not many options.
Stayed 3 nights in May 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service
A bit loud at night
Stayed 2 nights in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful and friendly. The only disappointment was that the elevator stopped working the evening we checked in. And being on the ninth floor, it made it tough to come and go freely for our stay.
Stayed 2 nights in Jun 2022

6/10 Okay

Sylvain

Liked: Cleanliness, staff & service, amenities
The breakfast had moldy bread and not many options. Which make you think that you should not eat there. Our kids refused to go a second time for breakfast there.
Stayed 3 nights in Jan 2025

4/10 Poor

Tamara

No internet in spite of advertisement stayed on floor 9 internet only upgraded up to floor 5 …staff knew this but omitted to advise when checking in. No reception, manager not available …leaving staff that don’t speak any English to deal with problems. Had I known about tgeur internet issues …I would never have chosen this hotel . For me it was a big ISSUE. For 3 days.
Stayed 3 nights in Oct 2025

10/10 Excellent

Judith

Liked: Staff & service, property conditions & facilities, room comfort

One day in Puno.

Got to the hotel at 6 am and the attendant was not in the lobby. I had to ring the bell several times. He finally showed up 15 minutes later. I had just arrived from an over night bus ride where my husband and i had gotten no sleep so we were a little cranky. Receptionist allowed us to check in early at a cost of 24 dollars extra. Nice hot tea in lobby was appreciated. Beautiful breakfast on the 10th floor with breathtaking views of the city
Stayed 1 night in Sep 2022

4/10 Poor

jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Déçue de l’hotel, l’ascenseur ne fonctionnait pas et notre chambre etait au 8e etage. Nous n’avons pas eu d’eau chaude pour la douche . Nous n’avions pas de papier de toilette mais lorsqu’ils l’ont su ils sont venus nous en porter rapidement. La nuit c’etait froid dans le lit. Située dans un bel endroit proche de boutiques et de restaurants. Le buffet dejeuner etait tres bien
Stayed 2 nights in Oct 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities
No dejan agua ya que el agua del grifo no se puede beber
Stayed 5 nights in Sep 2025

8/10 Good

Cléa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel en plein cœur de Puno ! Légèrement bruyant le soir à cause de la rue principale.
Stayed 1 night in Apr 2025

8/10 Good

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tres bien situé bon logement pour 3
Stayed 2 nights in Sep 2024

4/10 Poor

Simon

Disliked: Staff & service, property conditions & facilities, room comfort

Nicht zu empfehlen!

Zimmer hellhörig, ich haben den Nachbarn die halbe Nacht kotzen gehört. Trotz 8. Etage war der Lärm nachts von der Straße direkt vor dem Hotel zu hören, schrecklicher Gesang, Autohupen, Lautsprecherdurchsagen, etc. mitten in der Nacht. Die Matratzen haben ihre besten Jahre hinter sich. Das Licht vom Treppenhaus war die halbe Nacht an und hat durch eine Glasscheibe in das Zimmer geleuchtet. Inbegriffenes Frühstück war gut. Das Personal sollte die Gäste darauf hinweisen die Handtücher am besten unbenutzt zurückzulassen da sonst eine Nachzahlung droht, so etwas habe ich noch in keinem Hotel dieser Welt erlebt und ich war schon in mehr als 100 Hotels zu Gast.
Stayed 1 night in Jul 2024

10/10 Excellent

Efrain Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente localização

Hotel com ótima localização em Puno. O quarto oferecia uma belíssima visão do Lago Titicaca. Quarto confortável, limpo, bom café da manhã.
Stayed 2 nights in Jul 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht verkehrt. Gutes Hotel mit gutem Preis/Leistungsverhältnis.
Stayed 2 nights in May 2024

8/10 Good

CLAUDINE

Liked: Cleanliness, staff & service, property conditions & facilities
tout a été correct
Stayed 1 night in May 2024