"We had an amazing stay at the Fairmont El San Juan Hotel! The hotel is beautiful, the beach is gorgeous, and the pools were clean and relaxing. The staff was friendly, welcoming, and always willing to help. The restaurants and bars offered delicious food and drinks, and the location was perfect—close to the airport and just a short ride to Old San Juan. Our room was comfortable, clean, and made our stay even more enjoyable. Thank you to everyone at the Fairmont for making our vacation so...

"the valet service was lacking and the men had some serious attitudes."