10/10 ممتاز
Jennifer
مسافر برفقة شريك
١٩ أبريل ٢٠٢٦
عناصر نالت الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
We had such a memorable stay at Iberostar Selection Riviera Cancun everything was fantastic and wanted to recognize some of the incredible staff who truly made our trip special.
From the moment we arrived, the staff was welcoming, professional, and made everything smooth and easy. Mike the bellman was also fantastic — friendly and helpful right from the start. Richard’s always greeted us with his smile.
Throughout our stay, the service stood out everywhere we went.
Rolando was attentive, kind, and always made us feel taken care of.
At the pool, Aric at the bar kept the drinks coming and was always so polite
The restaurants were also a highlight —
Marlene at the Mexican restaurant was incredible and Laura at the Brazilian restaurant was great too as both provided amazing service and made our dining experiences even better.
A big thank you to Octavio the concierge and Adolfo in excursions for their help with planning and making everything easy and enjoyable.
We also unfortunately needed medical assistance during our stay, and we cannot say enough about Dr. Cesar Eduardo Arias Bustamante. He was absolutely incredible — professional, caring, and reassuring during a stressful situation. We are so grateful for his help. He is the best!!
Every one of these team members went above and beyond and truly made our vacation. Thank you for such a wonderful experience — we will definitely be back!
Jennifer
أقام 7 ليالٍ في شهر أبريل عام 2026
