6/10 مقبول
Hoi Lee، Brooklyn
مسافر برفقة عائلة وأطفال صغار
٢٠٢٥ يونيو ١١
عناصر نالت الإعجاب: النظافة
The beach is very beautiful and kids friendly. I just feel the customer service could be better. I booked a two bedroom oceanfront and paid good money for this trip, however I didn’t get the 5 stars service. It would be nice to start the day at the breakfast with greeting good morning and a smile but most of the staff don’t even want to work and have attitude. Once we get to the beach and I was expecting greeting and offer help with the chairs especially I have three kids, they just stood there with their phone making believe no one is there. Once we ask for help, they said did you read the sign because you have to ask for help if you needed. Overall I believe it’s the management issue that they are not getting the training needed. For anyone that has high demand and would love excellent customer service, I would not consider this place.
Hoi Lee
أقام 5 ليالٍ في شهر يونيو عام 2025
