"The crater was a unique experience. The swimming pools, landscape and views were amazing. Everyone was very friendly. "

"Hot tub was ok. But in the first day was too hot (119 F) and with an error. The other day was operating ok."

"We come every year and love it here for our annual family gathering the workers in the drop off area could use a little more politeness and courtesy"

"Everyone was so nice! They were helpful and informative and so accommodating! I didn't know that you could run out of hot water in the showers at a hotel though... that was certainly something that I was not expecting while I was in the shower. But otherwise it was a wonderful experience"

"Everything was very nice and clean. We had a slight problem, but it was taken care of. All the staff was very friendly. Very nice place to stay in highly recommend it."

"one parking pass was not great and no cart for luggage."

"What an amazing hotel. 10 out of five stars."

"The property was really nice. Would stay again. "