"The manager/owner was very nice and introduced him self. The apartment was modern and homely, however after an hour of being at the property I noticed my feet were filthy dirty, when the manager knocked I did ask for a mop he said it would be an extra charge to give it a clean, after receiving the mop i went to use to to realise it was already filthy dirty and unable to use. I had to send my husband the shop to get a mop and bucket so i could clean it. We also had to buy bedding due to there...

"5 star"

"Incredible hotel with great facilities and very friendly staff."

"Lovely place to stay. Would have liked to know it had two steps inside the property though as I have walking difficulties and it was ground floor. More mirrors in each room would have bben amazing - 5 females!"

"As a female solo traveler, I had a wonderful and highly comfortable stay at Empress Select Apartments. The check-in process was incredibly smooth, and Tim was exceptionally helpful, kind, and genuinely welcoming, which immediately made me feel safe and at ease. The location is convenient and accessible for everyone. Whether you have a car, ride a scooter, or are traveling with an elderly parent, everything you need is within easy reach. The tram system is excellent for getting around. A huge...

"Everything in the house which made a great stay. Beds very comfy and excellent heating. Close to the town to pick up groceries for a self catered break. Regular bus and trams into Blackpool."

"Apartment was well equipped and clean . There was a little mix up for entry when we arrived but sorted quickly and they couldnt have been more helpful and apologetic . Would definately stay again "

"My staff took 2 individuals they support for a few nighrs, they had the best time. Thank you for giving them an amazing stay."

"We will be staying here for a number of visits during May and June, as my daughter is taking her A levels at an examination centre nearby.I am really pleased to have found this property, as it provided everything we required; it was very clean it both presentation and cleaniness. Emma is very helpful and will respond to any messages very quickly."

"Lovely place to stay"

"Do NOT book these apartments at Aurum House . I received an email stating that I would receive info re carparking 24 hours before my stay and "other" check in details approx 1 hour before the check in time of 3pm. I hadn't had any info sent to me so just after 2pm I sent a message asking for the check in info.... with no reply. I waited and waited and eventually rang the host. It went to voicemail. So I called the other number that was on the listing on the Hotels.com website. It was aswered by...