"Despite we notified host about our late arrival, we haven’t received any information, or instruction for an access to the property, and being forced to stay in hotel for one night. We contacted again to ask for a one night refund and haven’t received any response at all!!!"

"Fantastic accommodation offering excellent value for money."

"جيده"

"Staff was very helpful, efficient and friendly 🙂 "

"It’s like a lottery with this accommodation , your room size and whether you get any room cupboard space or even a shower cubicle you can actually fit in to or a stand up shower bath tub all depends on which room and floor you get . It’s an absolute joke that every time I book here I always have to complain about the room . "

"Check in procedure was diabolical. No clear signs, no clear idea what building to check into. People milling about with absolutely no idea where to go. We walked (no mean feat in the mountains) to one building as there were no signs on the building the email directed us to, and luckily, they found our booking, but we were at the wrong hotel. When we got to the "right" hotel, they couldn't find our booking - absolute shambles. We were "lucky" we didn't have young children in tow. Also the...