6/10 مقبول
Cynthia، Minneapolis
مسافر برفقة شريك
١٧ أكتوبر ٢٠٢٥
عناصر نالت الإعجاب: النظافة
عناصر لم تنل الإعجاب: حالة المنشأة ومرافقها
This hotel is in a truly historic building in Lesser Town Prague . More suited for younger travelers perhaps as the elevator listed only went to certain floors and involved daily stairs to maneuver, especially with luggage. Newly remodeled and attractive. Hot water was spotty, especially in morning and mid-afternoon. AC was not available due to switch over to heat with no possibility of even the use of fan setting. Constantly stuffy and warm. There was ongoing loud construction work daily right outside window starting early in AM. Hotel manager was responsive via email but a booklet to address frequently asked questions FULLY would relieve the guest of the responsibility of emailing numerous times and finally trying to avoid feeling like "that lady" that who pesters the manager daily. The cleaning staff was excellent, but were not available daily, and their scheduled availability was not planned. Facial cloths, typically provided by hotels for bathing were NOT available in spite of request. The kitchen appliances were newer and in good repair. Early morning departure was surprising. As we attempted to leave the building for a morning flight, we found the heavy, wooden, ancient doors to the street LOCKED with no information on how to unlock the doors. Email to manager at 430AM WAS NOT an option for timely departure. FELT DANGEROUS IN CASE OF EMERGENCY SITUATION AND NOT ANTICIPATED. Finally got out by trial and error. Would not stay here again.
Cynthia
أقام 15 ليلةً في شهر أكتوبر عام 2025