Where to begin...? My room had a musty smell upon arrival. One can overlook this since it is a lakefront property and can be damp, however the bathtub had mold/mildew around the rim, the granite top of the vanity was severely cracked, the TV hard to figure out and although there was a sheet explaining the WiFi and TV it indicated for tech service to dial "O" for front desk but the room phone did not work! Tried repeatedly to connect to WiFi with no success. The bed comfort was just ok, you could feel the springs. 2nd day I inquired about the Wi Fi and was told " Oh yes, the woman who previously stayed in that room, moved to another because there was no connectivity. So, the only good thing I can say is the manager moved us to another room which was much better. However, as I checked out, I asked the manager why, if he knew there were problems, would he put me in that room in the first place. (the place was practically empty). He said he was OFFENDED that I would ask such a question. The manager is a jerk! All I ever saw him do was lecture his employees. Also, if you purport your place to be pet friendly, there should be a place to walk you dog on site and have poop bags available along with a waste can. No such amenities were available. I have stayed at Quality Inn in the past and although not luxury, accommodations were always clean and comfortable. Not here. The best thing about this hotel is it is next to Jolly Rogers (Excellent perch and walleye)