ابحث عن فنادق بالقرب من شاطئ لا بوينت روج، في مرسيليا من SAR 343

"<> We arrived at this hotel expecting a room on the first floor as advised, but were allocated a suite duplex on the second floor. While charming, it quickly became apparent this room wasn't suitable for our family. The narrow stairs and sloping ceilings on the top floor posed a genuine concern, the low headroom created a safety risk, particularly for taller guests. What could have been a frustrating experience turned into a masterclass in customer service. The hotel management responded...

"Très déçue par cet hébergement. Dans une chambre “supérieure” et vu le prix payé, avoir deux lits simples collés pour faire un faux lit double est totalement inadmissible. Les lits étaient extrêmement durs, de très mauvaise qualité, avec des roulettes en plus… on avait l’impression de dormir sur des lits d’appoint. Résultat : très mal au dos et aux côtes toute la nuit, impossible de dormir correctement. Franchement, pour ce standing annoncé, c’est honteux. Je ne recommande pas du tout, à fuir."

"Bel établissement sur la mer. Confortable, agréable et avec une déco originale. Personnel aux petits soins. Spa et massages très bien."

"La chambre est parfaite propre et bien équipée "

"An eclectic room, great service, secure property, centrally located."

"Clean but dated. Saw some mold in shower. Terrace struggling."

"H"

"Everything was great "

"Ça va "

"This property lacks staff, which makes unexpected situations difficult to resolve. For example, it has a lovely rear garden for guests' use. However, access to it is through a door which is locked or unlocked as guests remember. I was locked outside, by an inattentive hotel staff member no less, who locked the door from the interior without checking to see if anyone was outside. I was trapped in the garden for 45 minutes until another guest happened to come downstairs, saw me, and unlocked...

"The staff were extremely friendly and helpful. The hotel was very cute, clean, and well located to nice restaurants, shopping, etc…. The breakfast was great and very nicely ce staff."

"Staff were amazing and kind they were so helpful and the room was amazing and clean"

"The location of the hotel is perfect, as are then views. The room was spacious and comfortable with good amenities. The staff were friendly and helpful. The second room in our suite had no natural light and the lighting was dim - this didn’t matter too much for us as we only used it for cases and clothes but it would be a problem if you were sleeping there. Other than that, everything was good and it was an absolute pleasure to stay there. Compliments to the staff."

"Inte mycket att välja på"

"Internet was good. "

"Superbe !"

"While the view from the room was quite something, because the building faces west the afternoon sun boils the rooms. Mine never cooled down all night. AC was inadequate. Good breakfast and nice bar area. In a very busy and noisy part of town. But close to all activities."

"Beautiful property. Great location."

"Problème au départ le responsable du matin a voulu nous charger le déjeuner qui avait été payé en argent la veille. Garder vos reçus"