6/10 مقبول
Teresa
مسافر برفقة العائلة
٢٤ فبراير ٢٠٢٦
عناصر لم تنل الإعجاب: النظافة وحالة المنشأة ومرافقها
The person working the desk when I checked in was not personable. She was efficient. Most of the staff just did their jobs without interacting with myself or my aunt while we were there. One gentleman on staff did speak to us the day we left. The carpet on the fifth floor desperately needs to be cleaned. Someone vomited outside the elevator and several more spots down the hallway. It looked like someone had tried to clean it up, there was no smell, but the stains were very visible. I have stayed here several times before and the staff was friendly and welcoming. This was a completely different experince. The room was clean, but the door to the balcony and the balcony itself look like they need to be updated. The covered parking garage, which has always been a nice feature, had a pair of women's underwear lying on the ground. This did not make make us feel very safe. I'm sorry, but we will probably stay somewhere else next month. The person at the desk when checking out did not smile, ask about our stay, or even wish us safe travels. Good customer service goes a long way. I hope these comments are helpful. Your location was perfect for a quick shopping trip.
Teresa
أقام ليلتين (2) في شهر فبراير عام 2026
