Having done a lot of research, I ended up choosing the is hotel for my stay, and I’m so glad I did.
It was my first trip to the USA, I specifically came just to see Metallica. This hotel has an excellent location, staff are absolutely wonderful and go above and beyond for you - I want to really thank each staff member I spoke with, you’re doing amazing! I was recommended places to eat, how to get around, etc. Trains are easy to use and Uber is always easily available.
The hotel is absolutely beautiful-very well taken care of, clean and so welcoming. My room was large , wonderful and very very enjoyable to stay in.
Anything I asked for or was unsure of, I got the help I need. In conclusion, I absolutely loved my stay - even though there were issues that happened that was completely my fault, I got the help I needed and the staff pretty much saved my life.
If and when I come back to Philly, I will definitely come here. Beautiful, wonderful, enjoyable and an excellent experience- thank you so, so much. I really can’t recommend this place highly enough, thank you all !