Find all hotels by Pan Pacific Hotels & Resorts in Petaling Jaya

"All in all the it was a superb experience staying there"

"Excellent service all around. "

"Overall, a great stay and value for money. Just some notes to look into. Parts of the hotel is still undergoing reno but most of it is done. The gym is awesome although there are several dead wifi spots in the gym, eg at all the treadmills area and so u wont’ be able to tune in to your earphones/radio while using the treadmill (similar in the weights section). Airflow seems to still be a problem. Some parts of the gym is HOT, eg treadmill area. The shower area is great, however last cubicle has a drainage problem, water will not flow/clogged in the stall, and the other cubicle, the shower head is broken. A real pity, cos it looks like a very newly renovated gym space and if not taken care of or if the build quality is an issue, then the property will very quickly deteriorate. Great sauna & steam! Lounge access was great and friendly. I had a super pet peeve when my key access was a problem on checkout day itself before noon and I was unable to get back into my room. I’ve arranged for late check out during my check in so unsure whether it is a key problem or a system issue and it is ALWAYS frustrating to be locked out and having to go to the front desk to “beg” for access back. Also even if there was no late check-out activated yet (which is already unforgivable), it was before noon and also not official check-out time as yet (double unforgivable)! Pool and its surroundings were super pleasant and very well-kept, including the sanitary facilities. "

"The hotel was clean, staff friendly and helpful and the location was excellent for dining and shopping. The facilities were what I expected, basic and simple reflecting the value for money."

"Friendly professional service, quick check in, very nice comfortable room, great location, always stay here whenever I am in Malaysia, highly recommend this hotel. "

"Convenient and easy access to restaurants, eatery, shopping day and night. Easy accessible to train to downtown and airport."

"Very accommodating, perfect location connected to larger mall. Great room service and ambiance. Love this place ! "

"Excellent standards of amenities and facilities. The staff is attentive and helpful. Will be my preferred choice when in the area."

"Very good stay and location!"