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"It was an amazing stay and the staff did everything to make it even more pleasant. I'd highly recommend."

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"Lovely hotel and décor, we had an excellent size room and slept very well, food was good but very repetitive, I do think the a la carte restaurants could have been better... Staff were very attentive and friendly! The main pool could do with tidying up a little, there is some maintenance required and it could have been cleaner... there was sometimes lack of seating (evening entertainment area particularly and Sugar Reef bar ) and pool sides (loungers) when busy. The view and setting is...

"Fantastic complex. Choice of pools. Right on the beach. Excellent staff and the rooms are immaculate. Loved the whole vibe. Relaxed competence and professionalism. Well done to all"

"What a gem! This place is magical, beautifully designed and stunning serenity. We were blown away by the whole experience, jaw dropping views and amenities. A slight hiccup with housekeeping when we arrived but it was quickly and efficiently sorted by the apologetic staff. They were all so friendly, kind and welcoming. Food was excellent, rooms were well appointed and spacious. The whole hotel has such a wonderful feel to it. Really truly a special find!"

"As a couple, we felt we were miss sold this holiday as this is very much dominated by familys with multiple kids running wild. This made gaining access to pool, evening events and the buffet a stressful event. Reception staff rude on mutiple occasions. And paid for events changed with short notice.. overall this is loverly setting with beatiful beach but would certainly not recommend for couples. Probably good choice for the modern family. Noting the real picture is very different."

"Valet staff were incredibly nice. Male Front Desk staff was rude, kinda like he didn't want to be there. Female Front desk staff were very nice. Hotel concierge-Mixed feelings, helped booked a boat for us, but gave us wrong information about pricing of added options. Wait staff were decent."

"lieu magnifique, belle plage, nombreuses piscines avec toujours des transats libres, personnel aux petits soins, all inclusive intégral avec des produits de grandes qualités, supers cocktails et vins, nombreux restaurants vraiment excellents (à réserver dès son arrivée), nous avions une chambre avec vue à 180 deg sur la mer, bref vacances inoubliables, absolument rien à redire"

"Great choice overall , loved the location, amenities, and the staff were super helpful and friendly. Breakfast selection was excellent, and the restaurant Flow was a real highlight, the kind of place you could easily spend all day in. A few small things held it back from perfect: room layout could be improved (no plugs near the mirror for hair/makeup, limited counter space around the sink), and pool-area privacy was disrupted by gardeners cleaning during the day. Room service options felt...

"A hotel that relies on tourism. The rooms are generally clean, but you can tell the hotel isn’t exactly brand-new anymore. You have to pay for things that shouldn’t be part of a 4-star experience (e.g., coffee capsules). Facilities like the pool and fitness center are good, though here too you can see signs of age (sun loungers). Breakfast is sparse but good."

"Die Aussicht war einzigartig, das Personal sehr zuvorkommend. Modernisierte Zimmer. Es war wirklich toll!"

"Lovely beach, never too crowded, altogether a very relaxing atmosphere. Great breakfast buffets."

"The quality and choice of food in the restaurants needs to be improved. Very few lifts in the property so we had to reply on buggies to take us around. Overall lovely stay. The kids loved the water park which was well maintained and looked after."

"The hotel was in a great location it was peaceful right by the sea . The staff were really lovely and helpful . Ionna and Joanna were especially amazing . The down side if you have issues with mobility it probably is not good as there are lots of steps , the only other downside is the food , not much choice and much as a same each night . But I would give this hotel 4 out of 5"