"For the price paid for the room and its amenities, it was satisfactory. When we arrived, we were allowed to check in with minimal problems. Staff was helpful and was aware of our situation when we arrived due to our late flight arrival. The area around the pool was adequate and we had a good view of the beach from our hotel room. Due to some confusion for our departure flight, we had to reserve a room for another day. I wish Expedia would have caught that error prior to our arrival so that an...

"I feel taken advantage of misrepresentation of accommodations. Though the manager was only one versed in any customer service."

"The Hotel Caza was a perfect place to stay. It is very conveniently located for the many activities in San Francisco. The staff was very accommodating."

"Friendly"

"Had a great stay there. Staff was great. Angel and Kai we always ready to help and ready to talk. Really enjoyed the room. We wereon a corner room. Great view and to sit on the patio. We will stay there again ."

"Close to shopping and eatery Clean room. However, I stayed 3 nights and room was not cleaned until we left. Had to request for new towels and I had throw away my own trash. The room did not have microwave."