"They will send you a message shortly after booking asking for your email in some special format but your reply will get censored by Expedia - don’t worry about it as Expedia will forward messages properly. Look out for your door pin 1 day before checkin. Such a beautiful location. Wake up to Mt Fuji and the lake every morning - it may be misty at times but view is stunning when the weather clears. Bike rental and 7-11 just a few minutes walk away."

"Great location, beautiful home. Communication was excellent, the beds were comfortable. Great view of Fuji. My only concern would be the mold in the downstairs bathroom. Looks like an outside leak inside the walls coming through. I did notice a mold/musty smell from it and had a couple headaches while staying there. Either from the mold or the storm that came through."

"2階にかかってるネットに子供達も大喜び。"

"Love it"

"Sehr gute Lage, Fußläufig zur Seilbahn und dem Hafen für die Piratenschiffstour. Aber auch um Abends einfach am Ufer zu sitzen. Bequeme Betten, Parkplatz vorhanden. Alles in allem waren wir mit der Unterkunft zufrieden und würden die wieder buchen und weiterempfehlen."

"The location and the facilities were definitely unique, being at the base of Mt. Fuji, Japan. We had breakfast one day and dinner another day. While dinner was great ( the grill), the Japanese breakfast was a bit of a disappointment. Food was really little, there a slice of salmon that would not be enough for a sashimi, and no sausages as expected. Apart from the under par breakfast, everything else was definitely nice"

"Belle chambre, confortable"

"The check out time is too early. The dishes were dirty"

"客室は広くて清潔、とても快適。キッチンも使いやすくテラスも広々。半露天風呂もあり、また是非利用したいと思う。 ひとつだけ、懸念点。 天然温泉は掛け流しではあるが、常時ではなく定期的にチョロチョロ追加されて、追加された分下部から排出され、一定の水位、温度を保つしくみ。上から常時溢れるほどお湯を足す仕組みではない。湯量がたっぷりという印象はなかった。 連泊したため、複数人が複数回ホームサイズの風呂に入った。果たして風呂のお湯は常に清潔に保たれているのか？それだけが気にかかる。 とはいえ、総じて素晴らしかったです。また利用したいです。"

"very nice good location, the process of check in was not very frendly, we reached a little early and they dont allow you to access the room and there is no storage. i think the hotel should improve that beside of that everything was great"