"We were charge for late check out fee! But we checked out at 07:45 am. I called horseshoe and they said the housekeeping noted there some belongings in the room at 01:40 pm, so we were charge for late check out fee ! It’s so frustrating reaching out to them to get answers and dispute the wrong charge. It’s a bad experience."

"There was no airport shuttle. This location is one the best things about this hotel. "

"We stayed in the Versailles tower and the room was amazing "

"Clean room, great location"

"Rooms are clean staff is okay"

"Rooms need updating "

"Upgraded to a super queen room, was not worth it. The furniture in the room was in disrepair. There was no hot water at the sink. And had to double pay for parking. "