"The pictures online really don’t reflect what the property looks like. The carpet in the hallway of our room smelled like urine, and we’re quite sure that the floors had not been swept or cleaned in our room, as we found a clipped toenail in the bathroom and other dirt and things on the floor. Also, only one of the outlets worked near the bathroom."

"I booked this hotel for a stay near my grandkids. I ended up with a medical emergency and tried to contact the property several times prior to check in with no response through expedia. Because I couldn't be there, I told my daughter, who is over the age needed to check in, to just go and take my grandsons and swim, use the room. When she arrived she was told she wouldn't be able to check in. The attendant said the room would be refunded. After speaking with her, I wanted confirmation from the...

"👍"

"Good"