Overall the house was nice, fair amount of room.
I was informed that there was a crack in the fridge, it was more then a crack, but we dealt with it...
The floor plan says one of the queen rooms had a futon, nope. There was a random mattress in a closet that we placed on the floor, thankfully it was for a kid, it would have been very inconvenient if an adult was expecting to sleep on it.
The ice machine, supposedly works slow, no, it doesn't work at all. We maybe got 10 ice cubes all weekend, fridge not that cold.
Necessary info was scattered throughout the house in picture frames, a binder is usually what I've found in most rentals and would have been much easier to find what we needed.
The check in process took longer then my guests and i would have liked, we weren't able to get into the complex until after 4pm, which was already fairly late.. i sent a few messages after our arrival but never got responses. The door alarm for the pool was super annoying, we wish we could have turned it off.
I had requested to drop off food earlier in the day and was not allowed to, as a semi local bringing my own food that was a major inconvenience.
I don't like how we are charged, and not just this location, but in general with rentals, for a full day but can't check in until after 4pm and check out is MANDATORY no later then 10am or we get charged extra... if you are going to charge a guest for 4 days then the time we have in the rental should equal 4 days.