"a last minute change to a different location and size of apartment was made without notification. only found out of the change when we received the checkin information on the day of checkin. the new place was nice but was not what we ordered. Host was very slow to responds, 2-3 day. when she did she made some financial adjustments. VRBO took my calls right away and started working on a solution. in the end we were able to enjoy the apartment we stayed in and received a partial refund for...

"Host stopped communicating and never could check in."

"Cons:-Check in was rough. 2 separate addresses were provided which confused things and the host preferred to play chat tag as opposed to calling to efficiently communicate. Lock box was hard to find, attached to something other than what was described and the key was in the wrong lock box. -Lock on the outside of the door to the apt itself was very hard to lock/unlock. -toilet is very small, if you are bigger than a small child you have to sit side saddle on it due to how close to the wall it...

"I have waited a couple weeks to write this review to eliminate the emotion and just be factual with my review. I wish we read the reviews prior to booking this stay. We have three main issues with the property. 1 - The apartment was not located as advertised. The key pick up is close to the advertised location and the address is actually about ten blocks north east. 2 - The communication with the host was very poor. It’s seems like an automated message that didn’t respond accurately. We ...

"Absolutely loved this place-clean, spacious and host was easy to communicate with and even let me check out late! I will definitely be back as I come to this area of NYC a few times a year!"

"Excellent stay. "

"Great!"

"This was an excellent stay in a nicely appointed condo on the east side. The neighborhood was safe and quiet and the unit was 16 stories up. There are plenty of restaurants nearby and the Rosevelt Tram is just up the street. There's a insanely busy Trader Joe's in easy walking distance and plenty of small shops and street vendors. The nearest subway stop (the "E" line) is a bit of a walk, but there are crosstown bus stops on every block and just outside the lobby. The king-size bed was comfy and...