4/10
The staff at the front desk were great, but somehow there must have been a miscommunication between the maintenance/cleaning people and the booking people about the rooms they had available. When we walked into our room it was like walking into a cloud of cat pee smell. It was awful. It even had a little ozone machine plugged in on the counter when we got in the room so they were aware of the issue. Of course the hotel was completely out of rooms so they gave us a can of zep odor eliminator spray. It helped for a short amount of time. They told us they could switch our rooms in the morning. We tried to deal with the smell the best we could by not being in the room except when we went to bed and then sleeping with the blankets over your head was about the only way to not smell the smell. We would have changed hotels but almost everything in the area was full or cost a fortune for what we needed. The next morning we packed our stuff and went on with our day, and when we got back they put us in a different room that was better. Room 331 needs to be completely renovated to get rid of the smell that was in it. It was unhealthy to have it as available. Like I said the front staff was amazing and had it not been for them I would have nothing good to say about this place.
Tara
أقام ليلتين (2) في شهر يونيو عام 2025