"It didn’t feel as clean or polished as I expected for a five-star hotel, which was a bit disappointing. I was also unhappy that the sauna required an additional fee, and that the room wasn’t ready on time. Although they apologized for the delay, I appreciated that they helped upgrade me to a room with a Han River view, and overall I was satisfied with that part even though check-in was a little late.
The lounge also had less food than I expected, and they didn’t really have the snacks I like. I...
"It didn’t feel as clean or polished as I expected for a five-star hotel, which was a bit disappointing. I was also unhappy that the sauna required an additional fee, and that the room wasn’t ready on time. Although they apologized for the delay, I appreciated that they helped upgrade me to a room with a Han River view, and overall I was satisfied with that part even though check-in was a little late.
The lounge also had less food than I expected, and they didn’t really have the snacks I like. I...
Gina