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Comfort Inn & Suites

2.0 star property
Travelers start their day with a complimentary warm breakfast before hitting the fitness center, then take time to unwind in the hotel's rejuvenating sauna

Choose dates to view prices

Located near Oakland Arena, Comfort Inn & Suites provides guests with practical amenities including a free breakfast buffet and roundtrip airport shuttle. The property features a relaxing sauna and spa tub, in-room WiFi, and a business center that operates around the clock.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Air conditioning
  • Gym

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay
  • Service fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Comfort Inn & Suites pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Comfort Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Comfort Inn & Suites?

Check-out is at 11 AM.

Does Comfort Inn & Suites provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Comfort Inn & Suites located?

Located in Airport District, this hotel is within 1 mi (2 km) of Oakland Arena and Oakland-Alameda County Coliseum. Jack London Square and Oakland Zoo are also within 6 mi (10 km). Coliseum-Oakland Airport Station is 19 minutes by foot and Coliseum Station is 19 minutes.

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Reviews

Reviews

8.0

Very Good

8.4

Cleanliness

6.4

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 312 out of 1000 reviews
Rating 8 - Good. 437 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

Reviews

Verified

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no regular coffee available for room coffee maker; being from out of town, didn't realize the area isn't the safest. Won't be staying there in the future.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had great service, felt safe, clean environment, and very courteous employees
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

We drove down from Oregon to visit family. The location was great, the room was nice. They have breakfast in the morning and the hottub was open all night. We enjoyed our stay, but was a little shocked that we had to pay an additional City of Oakland tax. Regardless the hotel was great and we would stay again. Staff was very friendly.
Small but enjoyable
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Ok property! Breakfast stopped too early. Room was clean and staff was pleasant.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was extremely patient and helpful. Gave great dinner recommendations and helped a group of college students professionally and personably.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location bad neighborhood feels like you can get robbed if you’re outside the grounds of the inns property
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Property is dirty. Didn't want to take my shoes off. Curtains and rugs were gross. Front desk person was nice but the property is not the standard of a Comfort Inn and suites
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. There wasn't anything I dislike about Comfort Inn. Thank you for your services.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Lack of cleanliness upon entrance, amenities advertised not available,
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Breakfast was not ready and ran out. Staff was not helpful
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Was told by staff that cars are broken into regularly durning the day and night. Room was dirty and AC/heater did not work. Blinds did not close fully
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

we'd stay there again if in the area

accommodations fully met expectations. Front desk was helpful when we needed directions.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Jeff

Disliked: Staff & service

Don't get Robbed by Comfort Inn

Horrible service. We prepaid everything through hotels.com and then they charged us $21.40 on my card for hotel fees calling it The Oakland fee. They wouldn't explain. Don't stay here. Smells like weed everywhere. Horrible service and to charge you for nothing is robbery.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio, los alimentos y la limpieza excelentes.
Stayed 4 nights in Dec 2019
Verified

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude staff and poor rooms

This was the worst hotel stay I’ve had in a long time. The service was terrible, rude staff that obviously didn’t know how to do their jobs efficiently. They booked another hotel guest into my room, less then 10 minutes after they checked me in. The guy was opening the door to my room as I was getting changed. Also, the attention to detail of cleanliness was not up to par, and very uncomfortable beds. All around this was a poor experience, and I will not be staying here again, in fact I most likely won’t be staying at any Comfort Inns from now on.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to stay

Location was close to the venue but it’s not in the best neighborhood. They did have security though so we felt safe. Beds were a little uncomfortable. Front desk staff were not overly friendly but were available and helpful when needed.
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

carey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bait and Switch, would not honor Hotels.com price

Not good - the hotel was dirty - curly black hair in shower - run-down, terrible breakfast, and they charged me more than the Hotels.com price I booked. They said it was too bad that Hotels.com advertised the wrong base price of $120 a night (before taxes and fees) instead of the $140 a night (before taxes and fees) that they charged me.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

A Good Place

A solid place to stay with a good breakfast. Nothing fancy and not much around in the immediate area.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and enjoy

Clean, comfortable and quiet relaxing room
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire site was clean and all the staff that I came into contact with were very friendly.
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

VM

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic value for the money. As most hotels, a little noisy from people talking in the hallway in the am.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Breakfast had a ton of choices. Staff was ready to assist if when anything happened. Only complaint I had was I guess the walls are so thin so every time someone walked down the hallway we could hear anything and everything they were saying and there was a huge group of obnoxious boys staying on our floor. Other than that everything was perfect.
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad customer service!

The rooms were okay, but the service SUCKED! Could not get a hold of anyone at the front desk called for hours and no answer. The shuttle to the airport wont wait more then 2minutes for you. I would never stay there again!
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

lluisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amabilidad del personal, y buen desyuno
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, room comfort

One night stay

This was just for a layover between flights. Room was clean, grab rails in tub and a bath mat a plus. Room was small but you just had to maneuver around. Located near expressways and airport
Stayed 1 night in Nov 2019