Find hotels in Northwest El Paso, TX from SAR 171

"The pool was closed , was not informed of this . The room walls dirty, bathtub very old with stains, faucet have hanging on. Garbage all over property. People working on vehicles in the parking lot . I do not recommend this hotel ."

"My Favorite hotel! This was our 4th stay and I already cannot wait to go back. It’s so beautifully decorated throughout. The staff is too notch, the bar is wonderful and the food is Outstanding! Kudos to the Chef. They have an indoor mesquite fire oven visible from the dining room that imparts just the right amount of smokiness to create the perfect steak, burgers and babacoa."

"Sink didn’t drain, toilet wouldn’t flush, linens stained, holes in the walls, parking lot dark. People outside our room at all hours of the night. We were there from 11pm to 5am with little sleep from random people hanging around outside. Shocked are vehicle wasn’t broken into. "

"I’d stay clear of this hotel. The manager, David, not only charged me for my service dogs, but refused refund when I told him I’d just go somewhere else. Worst service ever"

"Kind and accommodating staff"

"Didn’t really liked the breakfast at all , not enough options to choose from. "

"yes everything was grate."

"Very nice enjoyed the stay"

"Staff at check in was rude. My boyfriend went to check in (this was his first time ever doing this). The lady was so rude to him and gave him attitude. They had him waiting for our room for over 30 minutes even though check in time is at 3 pm. The room had no toilet paper (luckily we brought our own), the bathroom door would not close unless we slammed the door shut, and the coffee maker spit out coffee from the sides, spitting hot coffee on my hand. The bed was nice and comfortable, but I’m very disappointed in our stay. We had two other previous stays where the hotel was amazing and staff was fast and helpful. Don’t think we will be staying here again."