"No laundry or dry cleaning service, contrary to their Expedia listing. Despite having a very elegant lobby, the room was average, not a lot of furnishings, bed mattress was quite firm like most of the hotels I stayed in during my extended visit to the UK."

"Good hotel goodcprice "

"Was a good room. Only complaint was no air conditioning, just a fan."

"Good value for money"

"Hotwl is in a great location. Some parts a bit tired but clean apart from rubbish in done spa lockers. Breakfast was really nice. Main issue was that 'everything is extra'. Cqr parkng, WiFi, use of pool and spa. In the end though that worked well because we had the pool and gym pretty much to ourselves. Lovely deep tissue massage!"

"Property very clean, easy parking "

"Rooms clean and well proportioned. Bathroom very clean and spacious. Staff were fantastic especially to my little girl."

"The room was a non smoking room yet it had a ashtray on the dresser (which was dirty with cigarette ash) the trouser press was loosely fitted to wall with one screw and u/s a number of the pictures affixed to the wall were UPSIDE-DOWN, and the room carpet was without a relationship with a vacuum cleaner. "