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"I've stayed at the hotel multiple times and never had a problem until Wednesday 15th July. The building is obviously old so limited to what they can do, but second floors rooms in peak summer are like pizza ovens. The small ancient fan is not enough and I barely slept."

"We loved everything about this hotel. Staff , food , room and location. Would love to stay here again."

"Positives. Staff friendly and helpful, food (dinner and breakfast) was enjoyable and well presented. Negatives. Decor was tired, handrails need cleaning, room windows need attention."

"Terrible no body there and was accused of taking a radio from room which is a dam lie why on earth would a person do something so low never ever again"

"Location is superb, 100 ft to Chippenham bus station, and leads than 10 minutes bistro from the train station. Room is spacious, so is the bathroom, big and renovated. Courtyard is nice. There is a leisure pool at site too. Huge parking lot at back. The buffet breakfast offered was full English style and truly great. Staffs were super friendly. I stayed here one night to visit the near by Cotswold villages, like Castle Combe, which was only half an hour away. If the windows could be upgraded and...

"Lovely large room, comfy bed sand very dog friendly. Lots of parking and advantage of park and ride into Bath 10min walk away. Excellent Sunday roast and fantastic breakfast will definitely be back!"