"It was a very busy Saturday. We drove up to the registration/valet area and I got out to go register, my husband stayed in the car. The first person I encountered was dressed in hotel attire and since I knew the lobby was under construction I asked her where the lobby was. She pointed to the restaurant and said I think it's through there. So she sent me on a wild goose chase until I was rescued by the nicest, sweetest man named Ted. Come to find out he was the concierge. He was so helpful, he walked me over to the lobby. We checked in and later came back down to the lobby and ran into Ted again. And again he was most helpful. He gave us names to restaurants in the area and ideas of what to do during our stay.
The second night we went to the hotel restaurant after a day of fun and had a drink at the bar. We gave our name to the hostess and she said she would call us in 20 minutes for dinner. After about 30 minutes she comes over to us at the bar and told us it will now be an additional 40 min before she could seat us. We were very much under the impression someone more important must have come in and she seated them instead. Never went back to eat there after that."