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The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

3.0 star property

Choose dates to view prices

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection provides a garden and more. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11 for adults and GBP 6 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is The Reston Hotel, Newcastle South (Washington), Part of the AG Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Reston Hotel, Newcastle South (Washington), Part of the AG Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Reston Hotel, Newcastle South (Washington), Part of the AG Collection?

Check-out is at 11:00 AM.

Where is The Reston Hotel, Newcastle South (Washington), Part of the AG Collection located?

Situated in Washington, this hotel is within 3 mi (5 km) of Pelaw Grange Greyhound Stadium, Washington Old Hall, and Angel of the North. Lumley Castle is 3 mi (4.8 km) away.

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Reviews

Reviews

8.4

Very Good

8.0

Cleanliness

6.8

Amenities

9.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 43 out of 77 reviews
Rating 8 - Good. 17 out of 77 reviews
Rating 6 - Okay. 7 out of 77 reviews
Rating 4 - Poor. 6 out of 77 reviews
Rating 2 - Terrible. 4 out of 77 reviews

Reviews

Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of car parking all free rooms are clean comfortable beds and excellent hot shower
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

COURTNEY

Liked: Cleanliness, staff & service, amenities
Absolutely great stay! Wasnt expecting it to bed the best as it was really cheap however it was immaculate clean and the staff was so so lovely and will return back there in the future if needing a place to stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ajibade

Liked: Cleanliness, amenities
The room was clean and good service from the staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities
Reception team were great. Plenty of parking and the room was a good size.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jaynie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time staying and would definitely recommend to anyone from price safety cleanliness. Staff very friendly professional and helpful. Will be visiting again when bk in the area
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Trish

Liked: Cleanliness, amenities, property conditions & facilities
Was amazing great comfy bed i slept in the last morning thats how comfy it was. Room very clean indeed. Breakfast amazing and staff were wonderful couldnt ask for any thing better would highly recommend 👌. Location was excellent too. When working away again would definitely stay again. Thanks for a wonderful stay xx
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, rooms are clean and functional. Lots nearby.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly easy accessible and clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. Staff were very friendly. The area was convenient for my travels.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Norman

Liked: Cleanliness, staff & service, room comfort
Breakfast was lovely, staff very good. Our room requires upgrading, no usb connections, no hairdryer, no tooth mugs in bathroom. Bed was comfortable, and location was suitable for us. Would stay again.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Philip

Liked: Staff & service
Great location, close to A1. Very friendly and professional staff. Property could with a refresh, which we believe is due soon. No hot water. Bed was very comfortable though. Really nice breakfast.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Cracked bath. Rusty taps Staff lovely Old run down room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
A nice stay with a good breakfast. Didn't park my car in the hotel carpark due to £5 a day charge ( this is new). Easily parked over the road free. Hotel could do with a carpet upgrade (worn and dirty) all in all it was a nice place to stay, good clean rooms and friendly staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Just changed from being a Campanile, so needs updating. Was clean and comfortable for a one night stay. Easy to find and convenient from motorway. Now charges £5 for parking unless booking is made directly with AG group. Nearby Toby carvery is good value for breakfast.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what was needed

Room was clean and tidy, no problems
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Chris

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was clean. Very dated decor, furnishings. A very thin duvet. The mattresses were terrible. One was bigger than the other, feeling the springs was very uncomfortable while trying to sleep. Staff were lovly.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people. Found shower difficult with high sided bath but have since discovered assistance room so trying that next time. Seriously disappointed over having to pay for parking. Might cause me to look elsewhere.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good, room was clean, staff are really nice and helpful. Beware of parking charges, not mentioned during the booking process but allegedly just been brought in by the new owners. 24 hrs = £5. don't forget to add this to your booking per day. Probably the only negative news since the new ownership.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness
Good value hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Derek

Disliked: Cleanliness, amenities, property conditions & facilities
Basic hotel with basic amenities. Hotel and rooms need upgraded.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and breakfast piping hot and freshly cooked.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Amenities
Worth the fee, nothing special but a good nights sleep,
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sara

Liked: Cleanliness
Basic room but clean and good shower. Bed wasn’t over comfortable but slept ok.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Dusan

Liked: Cleanliness, staff & service
Affordable
Stayed 1 night in Sep 2025