"The aircon was not working and no one come to fix. There are many ants on the carpet, cleaningless is terrible"

"There were several issues. To resolve these, one has to communicate by email with the "Support Team". There is no on-site reception or support staff. Almost every time with over 30 emails, the response came from a different person who paid no attention to the earlier emails. As a result, response was very slow (several days), or no response at all."

"It is rare when the actual hotel room looks better in person than in pictures but, that was the case here! Awesome room, well located! Great choice "