Located about 10min walk from Garibaldi Plaza and station. When I booked the hotel emailed and asked what time I would arrive, however when I got there no one was available and I had to wait 10min for someone to show up. Host spoke very little English (I have very little Italian) which made communication difficult, and I had to rely on the translation app on my phone for complex question and answers. One morning I decided to sleep in as had a bit of sun stroke, and the host knocked on my door and woke me up around 10:15am to tell me breakfast was finishing - frankly if someone sleeps through breakfast you should let them since it's probably for a good reason!! They need to make some serious customer service improvements.
Room itself was fine - I was in the "Country" room which had little country themed decorations which were quirky and fun. Bed was very comfortable and there was a couch in my room to relax on as well. The bathroom is shared with three other rooms, but no issues with over crowding. However, the hotel promises to provide toiletries but these were empty the entire length of my stay. There was also no extra toilet paper in the bathroom which meant when the roll ran out it wasn't replaced until the next day.
The rooftop balcony is very nice, and I spent most evenings relaxing out there with a cold drink.
