"We had a wonderful stay at the hotel is beautiful and brand new. The only problem we had is the restaurant that took very long time to get our food and I mean two hours long. "

"The hotel itself is an amazing place, everything is clean and well attended. The only problem I found, and it is more or a country issue, is that all the staff are addicted to their mobile phones and in general there was a lack of customer service."

"Mysigt chateau nära bergen med utsökt vin. Vi blev så omhändertagna, fick en guidad tur och en underbar middag, kan varmt rekomendera."

"The staff were young & not trained in customer service! I asked for help with my luggage & the young man who kept me waiting Is seen at the bar- free. He could have helped me straight away cos the porterage took 2 minutes, he knew that but kept me waiting regardless. The hot water was only tepid both in the vanity & shower. It was a cool night so I didn’t appreciate a cool shower. The toilet cistern didn’t work & kept running. I reported these things so future users weren’t inconvenienced. But...

"Very nice hotel, amazing and flexible staff, nice, clean and spacious room. The restaurant at the hotel has the best food in Telavi"

"Perfect!"