"Outside appearances can be deceptive, The Ngan Nga Bac Ha Hotel is welcoming and friendly. There is no lift, but staff carry your heavy luggage and walking a couple of flights of stairs is good for your health. Take time to sit outside and have a drink and watch the beauty of Vietnam unfold before you, chat to the friendly staff, they may struggle with some English, but super nice people. The manager is very helpful, assisting with problems that are not hotel related. Food was excellent."

"Très bon lodge avec de belles chambres au milieu des montagnes. Très bon restaurant de spécialités locales avec une famille adorable qui est très accueillante. Je félicite le service de Luc Quoc anh Cuong qui s’occupe très bien de ses clients et avec le sourire. Je recommande cet hôtel à tous les amoureux de la nature . À bientôt j’espère "

"Staffs are friendly and helpful!"

"Rooms are not the ones we booked and payd for via Expedia. Official hotel prices are much lower in VND. Very friendly man at our reception! Room small, but OK and clean. Good bed, hot water and aircon/heating. Elevator. No restaurant, no tour booking, no breakfast, no information on anything. No money changer. Leaving at 8.30a.m., nobody on reception dedk; card with only telephone number. All in all not bad, but also not really good. Very limited service. But there's a rooftop bar with...

"Super accueil et lieu magique. Un seul regret : n’y être pas resté plus longtemps "