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Holiday Inn Nairobi Two Rivers Mall by IHG

4.0 star property
Family-friendly Nairobi hotel connected to a shopping center, steps from Two Rivers Mall

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Photo gallery for Holiday Inn Nairobi Two Rivers Mall by IHG

Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes
Suite, 1 Bedroom (Panoramic View) | Living area | TV
Exterior
Restaurant
Holiday Inn Nairobi Two Rivers Mall provides a convenient retreat near the United Nations Office. Guests can enjoy the outdoor pool, sip drinks at the bar, and explore the shopping mall and art gallery located right on the property grounds.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Bar
  • Breakfast available
  • Room service
  • Air conditioning

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite, 1 Bedroom (Panoramic View)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Panoramic View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Room amenity

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed (Karura Forest View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed (Karura Forest View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (Karura Forest View)

Premium Room, 2 Twin Beds (Karura Forest View) | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds (Karura Forest View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Electric kettle
  • Sleeps 4
  • 1 Double Bed

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout drapes

King Suite

  • Sleeps 2

View all photos for Standard Queen Room

Bathroom | Free toiletries, hair dryer, slippers, towels

Standard Queen Room

  • Sleeps 2

View all photos for Premium Room With 2 Single Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room With 2 Single Beds

  • Sleeps 2

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2

1 Queen Premium Karura Forest View

  • Sleeps 2

Family Room

  • Sleeps 4

2 Twin Premium Karura Forest View

  • Sleeps 2

1 Queen Standard Karura Forest View

  • Sleeps 2

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About the neighborhood

Located in Nairobi, Holiday Inn Nairobi Two Rivers Mall by IHG is connected to a shopping center. Two Rivers Mall and Village Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Karura Forest and Nairobi National Park. Looking to enjoy an event or a game while in town? See what's going on at Moi International Sports Centre. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails and ecotours nearby.
Visit our Nairobi travel guideOpens in a new window
Map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100

What's nearby

  • Two Rivers Mall - 1 min walk - 0.0 km
  • Village Market - 3 min drive - 2.6 km
  • Karura Forest - 5 min drive - 3.4 km
  • United Nations Office at Nairobi - 5 min drive - 3.7 km
  • Nairobi National Museum - 12 min drive - 9.9 km

Getting around

  • Syokimau Station - 28 min drive
  • Nairobi (WIL-Wilson) - 42 min drive

Restaurants

  • ‪Silver Stream Spur Steak Ranch - ‬8 min walk
  • ‪The Wine & Bottle Rosslyn - ‬6 min drive
  • ‪Artcaffe - ‬1 min walk
  • ‪Palace Instanbul - ‬8 min walk
  • ‪Jiko Restaurant - Tribe Hotel - ‬4 min drive

About this property

Holiday Inn Nairobi Two Rivers Mall by IHG

Upscale family-friendly hotel near Two Rivers Mall
Located close to Village Market and United Nations Office at Nairobi, Holiday Inn Nairobi Two Rivers Mall by IHG provides a terrace, an art gallery on site, and a shopping mall on site. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and an elevator
  • A TV in the lobby, ATM/banking services, and luggage storage
Room features
All 171 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Highchairs, children's dinnerware, and children's books
  • Partially open bathrooms with free toiletries and hair dryers
  • TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle repair station
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 10 meeting rooms
  • 237 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
Nairobi Two Rivers Mall By Ihg
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel Nairobi

Frequently asked questions

Does Holiday Inn Nairobi Two Rivers Mall by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Nairobi Two Rivers Mall by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Nairobi Two Rivers Mall by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Nairobi Two Rivers Mall by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Nairobi Two Rivers Mall by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Nairobi Two Rivers Mall by IHG located?

This family-friendly Nairobi hotel is located in the business district, within 3 mi (5 km) of Two Rivers Mall, Village Market and Karura Forest. United Nations Office at Nairobi and Nairobi National Museum are also within 9 mi (15 km).

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Holiday Inn Nairobi Two Rivers Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 102 reviews
Rating 8 - Good. 15 out of 102 reviews
Rating 6 - Okay. 5 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 4 out of 102 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place to stay. Fabulous staff and food.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zeid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and clean hotel. Quiet and pleasant rooms, Loved the Bathroom design and color and inside room too. Nice restaurant and absolutely amazing staff. Had a great stay
Outside Entrance
Outdoor Area
Outdoor Area
Out Door Area
Stayed 3 nights in Aug 2025

10/10 Excellent

KEDRIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to anything.
Stayed 1 night in Aug 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Arwa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and calming environment
Stayed 6 nights in Jul 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Kimani and staff (Violet, restaurant staff, checkin, security and housekeeping ) were excellent. We had an unfortunate issue with access to the room we had booked but they went above and beyond in making up for the problem.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
We are a famiyl of three with a 10 year old son; it was a great stay. specially after the Masai trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Reginice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Holiday Inn Two Rivers. The stay were wonderful, the hotel was super clean, and the location is super convenient, as there is the mall and restaurants nearby. I would stay again on a future visit!
Stayed 2 nights in Mar 2025

6/10 Okay

Milind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are pretty small. Everything else is ok.
Stayed 2 nights in Aug 2025

10/10 Excellent

Seung Yuol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria del mar

Liked: Staff & service

Buena opción en Nairobi

Es buen hotel, buen servicio, y está junto a un mall, lo cual es una ventaja. El personal es amable y la comida del restaurante es buena. Es una buena opción
Stayed 1 night in Apr 2025

10/10 Excellent

Danel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel, nice rooms, and good A/C

Clean hotel, nice rooms with a strong shower and good A/C. This was a convenient location for our work on this particular visit. The breakfast was good. It is conveniently attached to the Two Rivers mall, which has multiple food options in addition to the Holiday Inn restaurant itself.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Appreciation

It was customer loyalty appreciation and the staff went above and beyond to make us feel so blessed.
Stayed 3 nights in May 2025

10/10 Excellent

henry

Liked: Amenities
Very professional and friendly customer service. The agents go over and above helping guests
Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel - we'll stay again

Good hotel in a convenient location for our particular stay. The room was nice, the bed was comfortable, the shower was strong and clean, and the water was hot. The laundry service was efficient. We visited the restaurant several times and Marjorie in particular was a great server.
Stayed 9 nights in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 2 nights in Jun 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience. It was an enjoyable stay. The staff was very nice and very professional, made our stay very pleasant, and I'm grateful for that. The food was excellent. I enjoyed every day that we ate there. Giving a shout out to the second shift chef ian in displaying his expertise in great, tasting food and appearance. The whole staff took part and making our time here a great and rememberable stay. Thank you for the great hospitality.
Stayed 16 nights in Apr 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I stay here all the time when I’m Nairobi. It is the only place I recommend. I only have one thing I would like to see changed and that is the strength of the internet and the television stations. That is the only disappointment.
Stayed 2 nights in Jun 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Holiday Inn was of the most friendly and accommodating of all the hotels I've stayed in.
Stayed 6 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly excellent!
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Spent 2 nights at the hotel and it was a bliss. Very quiet location and excellent facilities. Would highly recommend.
Stayed 2 nights in Oct 2024

2/10 Terrible

Hassan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The iron in the room 240 was faulty and had brown plaques on it. It spoiled my expensive shirt when I tried to iron it. I complained to the reception and also emailed the management twice but nobody heeded to it. The hotel is good and the location is excellent. My rating is based on the poor customer service and the fact they destroyed my expensive shirt.
Stayed 2 nights in Aug 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the airport but overall nice place
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well-run and kindly staffed

Management was on the ball at this place, and front desk staff was extremely helpful (and even let me shower when I came back to retrieve a stored bag). Great experience!
Stayed 1 night in Jan 2025